Returns and complaints
Return within 14 days
Are you not satisfied with your purchase? We will refund your money!
You bought something in our store and you are not satisfied with your purchase?
No problem. You can send the product back to us within 14 days and we will refund your money.
It may take up to 14 days for the money to be returned to your account.
If you have ordered several items and you are returning only a part, then we will refund the money for the returned product.
Link to the form Link
Complaint and warranty
The Sales Agreement covers new products.
The Seller is obliged to provide the Customer with an item free from defects.
3. In the event of a defect in the goods purchased from the Seller, the Customer has the right to make a complaint
based on the provisions on warranty in the Civil Code. Entrepreneur acting as a person
physical entity may have the right to warranty, if it is proved that the transaction is not related to the conducted transaction
activity and thus acquired consumer rights. They will apply to such people
provisions regulating the consumer's rights related to the warranty.
4. Complaints should be submitted electronically to the following e-mail address: firstname.lastname@example.org by completing the Form
complaint on the website of the Link Store, or by correspondence to the address of the Store: ul. Olimpijska 26,
80-180 Gdańsk. The product should be sent to the Store's address: ul. Olimpijska 26, 80-180 Gdańsk.
It is recommended to include in the complaint, inter alia, a brief description of the defect, its circumstances (including its date)
the occurrence, data of the Customer submitting the complaint and the Customer's request in connection with the Product defect.
5. The Seller will respond to the complaint immediately, no later than on time
days, and if he does not do so within this period, it is considered that the Customer's request was considered justified.
6. If a guarantee has been granted for the Product, information about it, as well as its content, will be provided
included in the description of the Product in the Store.